Excluding Forcepoint files from antivirus scansDeployment and Installation Center | Web, Data, and Email Protection

Applies to:	In this topic:
Forcepoint Web Security and Forcepoint URL Filtering, v8.5.x Forcepoint DLP, v8.5.1, v8.6.x, v8.7.x Forcepoint Email Security, v8.5.x Forcepoint appliances, v8.5.x Forcepoint Security Appliance Manager (FSAM), v2.0.1	Disabling antivirus for web protection solutions Disabling antivirus for Forcepoint DLP Disabling antivirus for Forcepoint Email Security Disabling antivirus for Forcepoint Security Appliance Manager (FSAM)

Antivirus scanning can degrade the performance of Forcepoint security components. This article lists folders and files that should be excluded from antivirus scans.Please note:

Forcepoint is not aware of a risk in excluding the files or folders that are mentioned in this section from your antivirus scans. However, it is possible that your system would be safer if you did not exclude them.

When you scan these files, performance and operating system reliability problems may occur because of file locking.

Do not exclude any files based on the filename extension. For example, do not exclude all files that have a .dit extension.

All the files and folders that are described in this section are protected by default permissions to allow only SYSTEM and administrator access, and they contain only operating system components. Excluding an entire folder maybe simpler but may not provide as much protection as excluding specific files based on file names.

Refer to your antivirus vendor’s documentation for instructions on excluding files from scans.

NoteDuring installation of Forcepoint products, disable antivirus software altogether. After installation, be sure to re-enable antivirus software.

Disabling antivirus for web protection solutionsIt is a best practice to exclude the installation directory (includes subdirectories) from antivirus scans. By default this directory is:

Windows (Forcepoint management server):

*:\Program Files (x86)\Websense

Windows (all others):

*:\Program Files\Websense

Linux:

/opt/Websense/Disabling antivirus for Forcepoint DLPManagement serversIt is a best practice to exclude the following (includes subdirectories) from antivirus scans.

The product installation folder, which is one of the following:

*:\Program Files\Websense

*:\Program Files (x86)\Websense

*:\Program files\Microsoft SQL Server\*.*

C:\Documents and Settings\<user>\Local Settings\Temp\*.*

%WINDIR%\Temp\*.*

The forensics repository (configurable; defaults to installation folder)

Non-management serversOn non-management servers, such as Forcepoint DLP standalone agents, exclude the following directories from antivirus scanning:

The folder where Forcepoint DLP was installed. By default, this is one of the following:

Program Files\Websense\

Program Files (x86)\Websense\*.*

*:\Inetpub\mailroot\*.* – (typically at the OS folder)

*:\Inetpub\wwwroot\*.* – (typically at the OS folder)

C:\Documents and Settings\<user>\Local Settings\Temp\*.*

%WINDIR%\Temp\*.*

The forensics repository (configurable; defaults to the installation folder)

NoteThis document lists the default installation folders. You can configure the software to install to other locations.The FP-Repository folder is usually located inside the installation folder.

Windows endpointsThe following directories should be excluded from the antivirus software that is deployed to Windows-based endpoint machines:

C:\Program Files\Websense\Websense Endpoint

Custom folder location defined by the customer

Also exclude the following:ProcessesForcepoint DLP Endpoint and Forcepoint Web Security Endpoint:

..\Websense\Websense Endpoint\wepsvc.exe

..\Websense\Websense Endpoint\dserui.exe

Forcepoint DLP Endpoint only:

..\Websense\Websense Endpoint\EndpointClassifier.exe

..\Websense\Websense Endpoint\FilterSDK\kvoop.exe

Forcepoint One Endpoint only:

..\Websense\Websense Endpoint\f1eui.exe

..\Websense\Websense Endpoint\fppsvc.exe

Forcepoint Web Security Endpoint only:

..\Websense\Websense Endpoint\tsui.exe (Forcepoint Web Security Direct Connect Endpoint UI process)

..\Websense\Websense Endpoint\proxyui.exe (Forcepoint Web Security Proxy Connect Endpoint UI process)

..\Websense\Websense Endpoint\rfui.exe (Forcepoint Remote Filtering Client UI process)

..\Websense\Websense Endpoint\WEPDiag.exe (Diagnostics tool process.This process only runs on demand. It does not run continuously like the other processes.)

Forcepoint CASB Endpoint only:

..\Websense\Websense Endpoint\SkyfenceSecurityService\certutil.exe

..\Websense\Websense Endpoint\SkyfenceSecurityService\RefreshSettings.exe

..\Websense\Websense Endpoint\SkyfenceSecurityService\sfage.exe

..\Websense\Websense Endpoint\SkyfenceSecurityService\sfsrv.exe

DLL files

C:\Windows\System32\QIPCAP.dll

C:\Windows\System32\QIPCAP64.dll

C:\Windows\System32\QIPOverlay.dll

SYS files

C:\Windows\System32\drivers\cwnep.sys

C:\Windows\System32\drivers\FpFile.sys (Forcepoint One Endpoint only)

C:\Windows\System32\drivers\FpProcess.sys (Forcepoint One Endpoint only)

C:\Windows\System32\drivers\qip.sys

C:\Windows\System32\drivers\qiptdi.sys

C:\Windows\System32\drivers\rnetcore.sys

C:\Windows\System32\drivers\WNetCore.sys

C:\Windows\System32\drivers\WFPRedir.sys

C:\Windows\System32\drivers\WsNetFlt.sys

C:\Windows\System32\drivers\WsOMFlt.sys

C:\Windows\System32\drivers\WsWfpRF.sys

Mac endpointsThe following directories should be excluded from the antivirus software that is deployed to Mac-based endpoint machines:

/Library/Application Support/Websense Endpoint

/Library/Mail/Bundles/DataSecurityPlugin.mailbundle

/Applications/Forcepoint DLP Endpoint.app

/Applications/Forcepoint DC Endpoint.app (if Direct Connect Endpoint is installed)

/Applications/Forcepoint PC Endpoint.app (if Proxy Connect Endpoint is installed)

/Applications/Forcepoint Decryption Utility.app

Also exclude the following:Libraries

/usr/local/lib/libwep

/usr/local/lib/libwep_airdrop.dylib

/usr/local/lib/libwep_burn.dylib

/usr/local/lib/libwep_cbcarbon.dylib

/usr/local/lib/libwep_cbcocoa.dylib

/usr/local/lib/libwep_dutil.dylib

/usr/local/lib/libwep_ff.dylib

/usr/local/lib/libwep_hook.dylib

/usr/local/lib/libwep_icloud.dylib

/usr/local/lib/libwep_mail.dylib

/usr/local/lib/libwep_outlook.dylib

/usr/local/lib/libwep_post.dylib

/usr/local/lib/libwep_printer.dylib

/usr/local/lib/libwep_screen.dylib

Utility tool

/usr/local/sbin/wepsvc

Disabling antivirus for Forcepoint Email SecurityIt is a best practice to exclude the installation folder (includes subfolders), by default:*:\Program Files\Websenseor*:\Program Files (x86)\WebsenseAlso exclude any Forcepoint DLP folders that apply (see Disabling antivirus for Forcepoint DLP above).Disabling antivirus for Forcepoint Security Appliance Manager (FSAM)It is a best practice to exclude the installation directory (includes subdirectories) from antivirus scans. By default this directory is:C:\Program Files (x86)\Forcepoint\SAM